Service & billing details
One IT Plan is operated by HOLY AERO INC.
This is a service and checkout preview. Stripe is in test mode: no live payments are collected and a test subscription does not activate paid services.
These details explain the proposed monthly packages. Your onboarding scope records the supported systems, priorities, access arrangements, and appointment windows.
Your monthly allowance
Each plan covers one company, one business website, one standard domain with a $25 annual registration or renewal allowance, and the listed mailbox and service limits. Included hosted mailboxes have 5 GB of storage each. Standard setup is included; custom builds and complex migrations are separately scoped.
- Launch — $199/month: 5 users/mailboxes, 5 supported computers, 5 website pages, 2 technical hours and 0 data-entry hours per month. One website, five 5 GB mailboxes, a $25/year domain allowance, one hosted ERPNext site and 10 GB of cloud files. Standard ERPNext company/user setup, basic invoicing, customer and stock configuration, maintenance, website/email help and account checks share the 2 technical hours. Data entry, complex migrations and custom development are separately scoped.
- Team IT — $599/month: 10 users/mailboxes, 10 supported computers, 10 website pages, 8 technical hours and 0 data-entry hours per month. Includes Launch services with the larger limits shown and 25 GB of cloud files. ERPNext setup, reports, routine maintenance, remote device/network help, employee account changes and the monthly IT review share 8 technical hours. Review of existing backups is included within those hours; additional backup services, recovery projects, data entry and custom development are separately scoped.
- Operations — $1,499/month: 20 users/mailboxes, 20 supported computers, 10 website pages, 20 technical hours and 10 data-entry hours per month. Includes Team IT services with the larger limits shown and 100 GB of cloud files. IT and ERPNext configuration, imports, workflows and reports share 20 technical hours; approved data entry has a separate 10-hour allowance. Standard ERPNext hosting has no added license fee. Complex migrations, custom development, paid add-ons and additional capacity are separately scoped.
- AI Partner — $2,999/month: 25 users/mailboxes, 25 supported computers, 10 website pages, 40 technical hours and 20 data-entry hours per month. Includes Operations services with the larger limits shown and 250 GB of cloud files. A named specialist handles IT, ERPNext integrations and AI automation within 40 shared technical / AI hours, plus 20 separate data-entry hours. This is a fractional monthly service, not a full-time hire. AI usage, paid add-ons, extra capacity and major projects are separately agreed.
- AI Leadership — $4,999/month: 40 users/mailboxes, 40 supported computers, 15 website pages, 80 technical hours and 30 data-entry hours per month. Includes AI Partner services with the larger limits shown: 40 five-GB mailboxes, one 15-page website and 500 GB of cloud files. A named senior lead plans a rolling 90-day roadmap and guides AI workflows, integrations, testing and team training within 80 shared technical / AI hours. Approved data entry has 30 separate hours. Planning, meetings and reviews use the same technical allowance. This is fractional support, not a full-time executive or employee. AI/API usage, paid tools and projects beyond the allowance need separate agreement.
Standard setup uses your first-month hours. Extra work is quoted before it starts. No annual commitment. Taxes and third-party licenses may apply.
Business email, included
Yes. Launch includes 5 business mailboxes, Team IT 10, Operations 20, AI Partner 25 and AI Leadership 40, each with 5 GB of storage on your company domain. Mailbox hosting is included in the monthly plan price. Account setup, changes and device configuration use technical hours. Extra mailboxes, extra storage and complex migrations are quoted first; Microsoft 365 and Google Workspace licenses are separate.
Extra mailboxes or storage are quoted before activation. Existing Microsoft 365 or Google Workspace licenses are separate.
ERPNext hosting & file storage
We select and manage the hosting infrastructure for your agreed service. Hosting providers, data locations and access arrangements are disclosed during onboarding before customer data is processed.
Every plan includes one hosted ERPNext site for one company, standard modules such as invoicing, customer records and inventory, and the listed cloud file allowance. There is no separate ERPNext license fee. ERPNext users count toward the plan user limit, and ERP setup and maintenance share its technical hours.
Standard ERPNext hosting uses cloud server infrastructure we manage. Large business files use cloud file storage. Included file storage is 10 GB for Launch, 25 GB for Team IT, 100 GB for Operations, 250 GB for AI Partner and 500 GB for AI Leadership. These capacity allowances are separate from mailbox and database storage. Database size, concurrent usage and resource needs are reviewed before onboarding. Additional storage, intensive workloads and dedicated infrastructure require an agreed scope. Backup retention and recovery arrangements are agreed separately.
Hours and delivery
Technical hours cover work, meetings, configuration, testing, and coordination. Higher-tier hours replace lower-tier hours. Data-entry hours are separate. Time is recorded in 15-minute increments; unused hours expire at the end of the billing month. We agree a prioritized work queue rather than promising that every task will fit into one month.
Scheduled remote support in Los Angeles time (Pacific Time; PST/PDT). Appointment windows are agreed during onboarding. Services are delivered online. Plans do not include full-time staffing, on-site coverage, 24/7 support, or an emergency response guarantee.
Hardware, ERP, and data
Hardware service covers remote troubleshooting, software and update checks, device setup and vendor coordination. Physical repairs, parts, equipment and on-site technicians are separate. ERPNext setup, maintenance, reports and agreed improvements use the technical allowance in every plan. Complex migrations, custom development and work beyond the monthly allowance need a separate scope. Data-entry volume depends on source quality and task complexity.
Software, ownership, and extra costs
Website and standard ERPNext hosting, SSL, DNS, listed mailboxes and included cloud file storage are covered. Microsoft 365, Google Workspace, licenses for other ERP products, paid add-ons, AI usage, additional storage, dedicated infrastructure and major projects are separate by agreement. Standard ERPNext itself has no additional license fee.
You retain ownership of your domain and business content. Access, handoff format, provider limitations, and third-party commitments are recorded at onboarding. Extra work or purchases require your agreement.
Billing, changes, and cancellation
Prices are USD per month, before applicable taxes. Plans are billed monthly in advance and renew automatically until canceled. There is no annual commitment in these proposed plans. Cancel before renewal through the Stripe billing portal (test) or email info@oneitplan.com. Cancellation takes effect at the end of the paid period.
Plan changes and additional capacity are agreed before billing. Contact us about billing errors or refund requests. Onboarding begins only after payment verification and agreement on the service scope.